Friday, 30 April 2010

Improve your customer satisfaction

Did you know you can get a qualification in IT service management?

We’re offering our first ITIL® V3 Foundation Certificate this June which will give you a set of concepts and practices for the effective management of IT services. This three-day course is APM accredited and is a great way to improve staff and customer satisfaction and increase your own understanding of the ITIL® V3 framework. If you’d like to know more, click here.

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